Tuesday, August 8, 2017

Strategic Distraction in Social Media

Given the power that social media has to influence society and social agendas, it's become a regular tactic to use social media ti divert attention away from the bad stuff.

Trump does it.  Lots of other organizations do it. But we are hardly aware of what is going on.

Two stories have prompted this post. The first is about a study that concludes that the Chineses government employs a tactic of diverting attention from bad news or dissent. They do this NOT by addressing the issue to counter arguments, but by inundating social media with other, positive content that leads the conversation away from the dissent. The study concludes that they do this with an "army" of 2 million people who flood the internet with positive news posts.

The article quoted one of the authors of the study as saying:
We had always thought that the purpose of propaganda was to argue against or undermine critics of the regime, or to simply persuade people that the critics were wrong. But what we found is that the Chinese government doesn’t bother with any of that.  Instead, the content of their propaganda is what we call “cheerleading” content. Basically, they flood the web with overwhelmingly positive content about China’s politics and culture and history. What it amounts to is a sprawling distraction campaign rather than an attempt to sell a set of policies or defend the policies of the regime.
The second story I read recently concludes that bots are a major factor in spreading "fake news" on Twitter. Automated accounts are particularly active in the early spreading of viral claims, and tend to target influential users, according to the authors.

I have addressed bots before and not all are bad, but in the political realm, they are doing more than just auto-liking posts.

So what can we learn from these two stories?

  • There are organizations and governments that are actively manipulating the flow of information via social media and the Internet, for their own benefit.
  • Often, their goal is distraction.
The Chinese government uses "good news" to overwhelm the "candle in the wind" of dissent.

Donald Trump uses insults to distract from the criminal investigations centered on his election campaign.

But whether he knows it or now, Trump also distracts from OTHER important things going on in the American government.  Because the insult of the day has to be reported and analyzed in the media (it doesn't but they haven't figured that out yet).....

Other important things never bubble up to the surface for broad discussion, like this story about a Commerce Department plan that could reduce the size of 11 marine sanctuaries and monuments.

If the opposition wants to retake Congress in 2020, and retake the White House in due course, they have to get MUCH more sophisticated about how they disseninate simple, straightforward Twitter-like talking points that will REALLY get the attention of undecided voters. Armies of people doing coordinated posting and bots are clearly fair game, but false information is not, in my opinion.



No comments:

Post a Comment